This policy explains how I handle your information when you visit this website, contact me, book a discovery call or work with me through Deep Health Coaching.
I am Dr. Jelena Kovačević, based in Serbia and working with clients internationally. For questions or privacy requests, email hello@drjelenakovacevic.com.
You may share your name, email address, booking details, messages and information relevant to our work together. I use this information to respond to you, arrange appointments, provide coaching and keep records needed for the service or legal obligations.
Google Analytics is off until you select Accept analytics. If you accept, it helps me understand how visitors use the site, including pages viewed, device type, approximate location and interactions. I do not use it for targeted advertising or remarketing.
Your preference is saved in your browser. You can change it through Cookie settings in the main website’s footer. You can also remove existing cookies through your browser settings.
The site uses Netlify for hosting, Google Calendar for booking, email services for communication and Google Analytics when you accept analytics. Fonts are loaded from Google Fonts, so your browser connects to Google to display them.
These services may process information outside your country, including in the United States. Their own privacy policies explain how they handle information.
I keep information for as long as needed to provide services, communicate with you, meet legal obligations or resolve disputes. I use reasonable technical and organisational measures to protect it.
Depending on applicable law, you may request access to your information, correction, deletion or a portable copy, or ask to restrict or object to its use. Where I rely on your consent, you can withdraw it. You may also complain to the relevant data protection authority.
To make a request, email hello@drjelenakovacevic.com.
Deep Health Coaching is not psychotherapy and does not provide medical diagnosis or treatment. It does not replace care from your physician, psychotherapist or another qualified healthcare or mental health professional.