This policy explains how information is handled when you visit this website, contact me, book a Discovery Call, or take part in Lifestyle Medicine Coaching & Consulting.
Dr. Jelena Kovačević is responsible for the information collected through this website and the coaching practice. The practice is based in Serbia and works with clients internationally.
For privacy questions, contact hello@drjelenakovacevic.com.
I may collect information you choose to provide, including your name, email address, appointment details, messages, and information relevant to coaching or consulting.
This information is used to respond to enquiries, organise appointments, provide services, maintain appropriate records, and meet legal or administrative obligations.
This website uses Google Analytics only with your permission. Analytics helps me understand general website use, such as pages viewed, approximate location, device type, referral source, scrolling, and clicks to external links.
Google Analytics is off when you first visit the site. It is activated only after you select Accept analytics. The website does not use analytics data for targeted advertising, remarketing, or advertising personalisation.
Your choice is stored in your browser so the site can remember it. You can change your choice at any time by selecting Cookie settings in the footer.
I use selected service providers to operate the website and practice, including Netlify for website hosting, Google Analytics for optional website analytics, Google Calendar for appointment booking, and email services for communication.
These providers may process information outside your country of residence, including in Serbia, the European Union, Switzerland, the United Kingdom, or the United States, under their own privacy and security terms.
Information is kept only for as long as reasonably necessary to provide services, communicate with you, meet legal or administrative obligations, and resolve potential disputes.
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal information, and to withdraw consent where processing is based on consent.
You can make a request by emailing hello@drjelenakovacevic.com. You may also have the right to contact the data protection authority in your country.
Reasonable organisational and technical measures are used to protect personal information. No digital system can be guaranteed to be completely secure.
Lifestyle Medicine Coaching & Consulting does not constitute medical advice, diagnosis, or treatment. It complements, but does not replace, care from your physician or another qualified healthcare professional.
For questions about this policy or the way information is handled, contact hello@drjelenakovacevic.com.